on January 25, 2023
I am less enchanted with the Tele copy than with the Strat copy which I received. There was an issue with the Tele which would have required refretting to straighten the neck in order to make the guitar playable. Glarry and I had several exchanges in order to come to an understanding but to their credit, they graciously conceded to assist me in acquiring a new neck for the existing guitar. The matter is now settled and I feel that they extended their good will to satisfy the "customer's needs ...
I am less enchanted with the Tele copy than with the Strat copy which I received. There was an issue with the Tele which would have required refretting to straighten the neck in order to make the guitar playable. Glarry and I had several exchanges in order to come to an understanding but to their credit, they graciously conceded to assist me in acquiring a new neck for the existing guitar. The matter is now settled and I feel that they extended their good will to satisfy the "customer's needs". As a long time guitar builder, I understand what is required to build - from raw materials - a finished/playable guitar for use by aspiring guitarists. I can't build a guitar for a hundred dollars so because Glarry does, it is an attractive purchase for gifting to young players. Minimal set-up is required . . . which should not be a surprise to anyone. If you purchase a $5000.00 guitar: it will still experience shipping and will STILL need to be set-up after delivery. All in all, I'm happy with what the Glarry folks are offering. As I see needs arise, I will be purchasing more Glarry Guitars.
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