Reviews of Glarry Musical Instruments in Glarry UK

Glarry GDP-104 88-Key Home Fully Weighted Hammer-action Keybed Digital Piano Black White

By J***e

October 31, 2023

It arrived quickly but 3 of the keys didn't work

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By L***S

February 06, 2023

Update: The customer support team helped me to resolve the issue. Amp and bass are now better overall 4/5.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By D***e

October 09, 2022

Got my case and the interior compartment was falling apart. Very cheaply made !!!! Watch out that you don't get stabbed with the tiny nail that was sticking out of a support for the compartment!!! I wouldn't buy one again !!!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By J***k

October 09, 2022

Case is worth the price BUT... as you can see by the pics, it has turned the nut, back of neck and fretboard maroon. Bought your thinline tele to do a hot rod build which took several weeks and now it is stained from the dye in the case.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow

By E***k

July 19, 2022

Unfortunately, the guitar hasn't arrived yet, I ordered it last Monday and have tried reaching out to glarry however i have had no reply, I would appreciate my bass delivery please.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours.Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By C***r

November 05, 2021

I have not received my amp and the package was damaged when I received it.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By E***r

August 12, 2021

Well the quality seemed pretty good until the string broke the first day I had it…

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

August 18, 2021

It won't let me change the amount of stars for some reason, but at first I left a 2 star review because my string broke right away. But the staff was very cooperative in getting me a new one for free. 5 star.

Glarry Guitar Stand Multi-Instrument Floorstand Guitar Rack Holder 3 5 9

By M***z

June 17, 2021

I would not recommend this product. Firstly, the drilled holes barely accommodated the screw ins, and the instructions were too vague, and the black and white page makes angles look wonky. Had to hot glue and hammer the screws in, that's when you know the drilling was incompetent at best. Hopefully these issues got fixed for future buyers, such as using an automated and measured drilling procedure and a quality procedure. Build it yourself before you send it over. Also, very rusty on the inside. ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By V***d

June 16, 2021

The guitar looks great but it doesnt play well. Ive tuned it etc etc. it just doesnt sound good. It makes this awful noise when strummed. Its hard to play any song because it just sounds awful. The amp makes a really loud vibrating noise too. Im not satisfied with this at all.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

June 17, 2021

Despite dissatisfaction with the product, Glarry was very quick to respond and issue a refund. They were very understanding and cooperative!

Glarry GST Electric Guitar Full Size Blue Black

By J***X

May 23, 2021

Beautiful Instrument except for the crack at the bolt on where neck meets the body. I thought about making another purchase for a lefty but I am Leary. Free shipping is great but not when your item is damaged.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

June 02, 2021

My guitar was damaged when it arrived, I contacted Glarry right away & they took care of me, even offering me a new replacement! That is not the route I went But I was so satisfied with the outcome that I bought another Glarry guitar & I will buy at least one more

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By S***d

April 23, 2021

I have been waiting for almost three weeks for any sign of the bass to no avail. I have seen plenty of good reviews on this website and online elsewhere, but I can't give my true opinion until it actually gets to me.

Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By N***r

April 19, 2021

There isn't much I can say about it. I bought my bass a week ago and paid extra for express shipping for it to be here sooner but it hasn't even made it to UPS yet. I don't know who to call because Glarry says it's shipped already but UPS says they haven't received my package yet. Hopefully things are just a bit slow because of covid but if not I don't know if you'd wanna order from here unless you want your bass to get lost in shipping. The only reason I gave 2 stars is because of the cheap pri ...

Service Team:

Thanks so much for your feedback. I am so sorry for the dely during the special time. Thanks so much for your support. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By J***s

March 05, 2021

It's got some issues! The nut is loose, the back of the neck is very rough and it's not playable out of the

Glarry 20w Electric Bass Amplifier

By A***s

March 02, 2021

Lights stopped working-minimal use (less than 20 times since receipt of amp end of January 2021)

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

March 13, 2021

Customer Service is second to None! Thank you forsending a replacement so quickly without hassle. If my daughter's interest in playing continues to grow I'll DEFINITELY continue to buy from Glarry music. 1st rate company with outstanding customer service. Thank you!!

Glarry 20w Electric Bass Amplifier

By P***s

March 01, 2021

There is a lot of buzz from the speaker. I put the cable on the speaker and it was buzzing. The sound is fine for a small speaker, it just needs to reduce the noisr

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow

By K***e

February 10, 2021

It's a fine case. It's sturdy enough and offers more protection than a gig bag. There's a nice amount of padding and good sized internal storage. The fit and finish leave a lot to be desired. Even though it's on the inexpensive side, $80 isn't cheap and I'm disappointed that the case sides don't meet when the case is latched. See photos. It would cost so much to ship it back that a return isn't worth it. Unfortunately $80 wasted. Definitely will think twice before ordering other Glarry product ...

Service Team:

We are so sorry for the issues, and thanks so much for your feedback. We have reflected it to your quality contral department. Any questions please contact our after-sale-service. Glarry

Glarry GV100 4/4 Solid Wood Violin

By J***o

February 17, 2021

This was a gift for my little sister, but sadly the bow hairs broke the very first day, as I was tuning it for her. Also, the rosin came broken in soo many pieces it is almost impossible to use it. She was very excited about this violin, but unfortunately it wasn't what we expected. Edit: I was able to email Glarry and he responded immediately. My concerns were resolved and overall I am satisfied by how it was taken care of.

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset

By K***y

February 06, 2021

The guitar is great, a few little adjustments and it's getting better. Looks gorgeous. The problem is the amp let's put o horrible buzzing squeal when the chord is plugged in and it doesn't go away, just gets worse with volume and overpowers the guitar. Emailed twice and no response this week.

February 28, 2021

The guitar is great but the amp had an issue and they are replacing it.

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By P***s

February 05, 2021

I can tell Glarry takes a lot of care in their products from reading a lot of other reviews and this guitar case arrived in very good condition except for one thing, unfortunately when I received my case, I found out that mine won't close properly as if one of the hinges on the back was offset from the other one, so that when I close one side say the top (if you were to stand the case up), the bottom end bows out leaving about an inch of space between the latches, if I try to close the bottom, t ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By N***k

January 27, 2021

Case was a little flimsy for a hard shell case. Wouldn't buy again.

Service Team:

We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST GTL Economical Electric Guitar Straight Flange Hard Shell Lockable Carrying Case

By N***k

January 27, 2021

Handle is a little awkward, the locks are pretty flimsy as well. Wouldn't buy again.

Service Team:

We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GV100 4/4 Solid Wood Violin

By G***s

January 20, 2021

I bought this violin (4/4 size) around a week and a half ago, It came in a timely manner and I was pretty happy at first glance. Although when I examined the violin it had some MAJOR issues. Overall it is not what I ordered and bad quality. (The case was nice though) 1. It was 23" long TOTAL, I ordered a 4/4 size 2. Rosin was completely broken 3. Bow hair(s) snapping 4. No grooves in the bridge for the strings 5. Fine tuners are not sturdy and keep moving (EVERYWHERE) 6. Slipping pegs. ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By K***l

December 29, 2020

Took forever to be delivered because of the holidays but granddaughter really likes it. You should wait until delivered before you ask for reviews. This was the 2nd time I received an email asking for a review and it hadn't been delivered yet.

Service Team:

We are so sorry for delay.

Glarry GP Electric Bass Guitar Burlywood Dark Blue Sunset White Yellow

By M***z

December 13, 2020

I meant to purchase a jazz bass instead of this P-bass. I messaged Glarry via email to discuss an exchange/return, but never received a response.

Service Team:

I am so sorry for that. Maybe the email was in your spam folder. Our customer service contact you again. Please check your spam folder.

Glarry GST Electric Guitar Full Size Blue Black

By K***r

December 14, 2020

This is my first guitar from Glarry. I'm a beginner when it comes to playing the guitar. So I thought I should buy a budget guitar to practice on. My first impression is the guitar is beautiful. When playing the guitar, the sound is good. The end frets were a little sharp. After talking to customer care about the issue, they helped me resolve the issue. Shout out to customer care service for their help. As a beginner, I don't know much as the professionals do. As I play, it does sound good ...

Glarry GV100 4/4 Solid Wood Violin

By C***h

December 04, 2020

The instrument was delivered with a broken sound post.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By R***n

November 30, 2020

Guitar is beautiful, packaging was good. It seems very well built. The only issue is the AMP did not work at first, for either guitar or MP3 jack, then started making static, then sound. None of the adjustment knobs except volume work, treble knob seems out of alignment or broke. The good news is that service / support was fast and friendly, AMP was out of stock but a replacement shipped right when they said it would. New AMP was perfect. I get that equipment can have issues, it is the custo ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GV100 4/4 Solid Wood Violin

By C***e

October 30, 2020

My daughter has a 1/2 violin that is just slightly too large for her so I bought this 1/4 size because she will not need it very long and the price was right. But you get what you pay for. It's crooked and the strings do not want to stay on the bridge. Even her teacher with decades of experience struggled to only play one string at a time. The shoulder rest that comes with this violin is useless. My biggest concern is that this violin was only packaged in its case and then stuck inside a plastic ...

Service Team:

Thanks for your review. Glary as a new brand, we know that we have many shortcomings. Your voice really lets us know where to start. Our customers really make GLARRY. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support.

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By G***a

October 17, 2020

The guitar wont do noise and I've been trying to connect it in the input and such I made sure everything is good and nothing happens. When I touch a string all I hear is static. Is there a fix to this?

Service Team:

Hi I notified the technician to follow up, please check the email, because I am not sure whether this is a guitar or AMP problem. Can you try if the FAQ can help you? https://www.glarrymusic.com/faqs-center/amplifier-amp-q-13.html

Glarry GV100 4/4 Solid Wood Violin

By A***o

October 15, 2020

The violin looks just like the picture. However, when mine came in, the sound post was not in place. It was rolling around inside the violin. My package was also missing the electric tuner that was meant to be there per the violin's description. Overall. pretty disappointed unfortunately.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry