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Reviews

4.6 out of 5


Glarry GST Electric Guitar Full Size Blue Black
By J***i
October 17, 2019
Has anyone else receive the wrong thing? I ordered a yellow guitar and instead they sent a white bass. There is no phone number to call,so this really sucks man!
Service Team:

We are apologize for this, it is our mistake. We will send the right one to you. Our after-sale-service staff have gave you a call and sent an email to you, please check the email.Thank you for your order. GLARRY

Glarry GST Electric Guitar w/20W Amplifier Black Blue White Sunset
By C***s
March 16, 2019
I received my guitar with a crack in the body behind the heel joint. It will eventually break. I had high hopes of buying more instruments at a great price. The neck itself is nice just like an older strat. I can put up with a lot for this price. But not a crack in the body. Someone had to see the crack but sent it to me anyway. If your selling factory seconds we should know. Otherwise there is no quality control. I wouldn't spend my money again here. This is unacceptable.
Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Flat Yellow
By A***s
February 21, 2022
This case is the worst case scenario ever! Craftsmanship 1-10 a 1. Wouldn't buy. stitching came out of case before I got my guitar into it. The vinyl not form fitting and not cut very clean. Truthfully not worth $20.00.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By K***s
December 03, 2021
The guitar arrived with a giant ding (through the wood) on the front of the guitar and the neck is chipped. I contacted Glarry with pictures asking for a replacement but have not received a response. Very disappointing because it's a beautiful guitar and I was very excited to give this to my son.
Service Team:

Sorry, we did reply to your email that day, it probably went in the spam folder. We don't have the red guitar in stock, would you like to switch to white black or sunset? I would recommend black, it's our most popular color and I think your son would love it.

December 04, 2021
Since my review (yesterday), I have been contacted by Glarry and they are sending a. Replacement. They said they will send it out right away so that it arrives before Christmas, hopefully the packaging will will be a little more luxurious:)
Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By J***p
July 19, 2021
I just received mine today thanks for fast shipping. However its a half size for k ids I ordered full size adult.. order number GM20210716TVDX please look into this.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

July 24, 2021
The management team at Glarry took care of my complaint with fast response and professional support. (Lin) was extremely helpful and shipped out me a new gutar i am extremely satisfied now. Glarry is on its way to the top with affordable prices and good products
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